Blog

Delivery vs. Installation: Unboxing the Differences

by KAM Appliances Admin

Appliances are an integral part of our daily lives, improving our home's efficiency and comfort level. It is crucial to have a clear understanding of the distinction between standard appliance delivery and custom installation when purchasing new appliances.

At KAM, our goal is to ensure that our customers know the differences and can make informed decisions to ensure the proper setup and operation of their appliances.

STANDARD APPLIANCE DELIVERY typically involves delivering the appliance to your doorstep and placing it in the desired location. While the specifics may vary depending on the appliance purchased, standard delivery generally includes the following:

  1. Delivery to Your Home:
    The appliance is transported from the store to your home by the delivery team.

  2. Placement:
    The delivery team brings the appliance inside your home and positions it in the designated area or room as requested.

  3. Connection:
    Standard delivery usually includes connecting the appliance to existing utility lines. For example, if you have freestanding fridges, electric ranges, clothes washers, or dryers, standard delivery will cover connecting them to electrical outlets or water supplies if applicable. However, standard delivery typically does not include the final connections to gas appliances. In such cases, the units are usually prepared and placed as close to the final location as possible for a licensed plumber to handle the final connection.

  4. Removal of Appliances and Packaging:
    Removal of old appliances on a one-for-one basis is part of our delivery service. Our drivers also dispose of all packaging materials, leaving your home clutter-free.

INSTALLATION OF BUILT-IN APPLIANCES. When it comes to built-in appliances such as wall ovens, refrigerators, dishwashers, or ventilation systems, installation goes beyond standard delivery to provide a more comprehensive and personalized service. Here's what you can expect with installation:

  1. Pre-Installation Assessment:
    A professional installer will visit your home to assess the installation area, ensuring compatibility and offering recommendations for any required modifications.

  2. Site Preparation:
    Custom installation involves preparing the designated area for the specific appliance, which may include adjustments to cabinetry, countertops, and electrical or plumbing lines.

  3. Professional Installation:
    Licensed installers will skillfully integrate the built-in appliance into your kitchen or designated space, following manufacturer specifications and local building codes.

  4. Hookup and Testing:
    Custom installation includes connecting the appliance to the required utilities, such as electrical or water supplies. Gas connections to dryers and ranges will need to be completed by a licensed plumber. The installer will then conduct thorough tests to ensure proper functionality and safety.

  5. Customization Options:
    Our installers will also install custom cabinetry panels and handles if provided and if the appliance has been purchased as panel ready.

  6. Factory Certified Installation:
    Our factory-certified installers have been trained and approved by the manufacturer to install their appliances. This ensures that the installer is well-versed in the specific requirements of the appliance, which can vary significantly from one brand to brand, especially with built-in refrigeration installations. Having a factory-certified installer provides peace of mind and can also lead to a warranty extension from the manufacturer, as many issues that arise down the line can be traced back to improper installation.

KAM COMMENTS
While standard appliance delivery covers the basics and is suitable for most purchases, installation offers service tailored to your needs and the specifics of the appliance. When deciding between standard delivery and installation, consider your specific needs, budget, and the complexity of the appliance. Your Sales Professional can answer questions about delivery and installation options at the time of purchase, helping to ensure a hassle-free experience, regardless of your choice.