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KAM Appliances, a family owned and operated business, is one of the largest appliance retailers serving the Northeast since its inception in 1977. KAM maintains three retail locations in Hanover, Hyannis and Nantucket, and an administration office in Sagamore Beach. Our dedicated and tenured staff of 80+ employees continues to provide top notch sales, delivery, customer service and installation to our valued customers. As our business continues to grow, we welcome you to join our team.

To apply for an open position at KAM Appliances, please email your cover letter and resume to jobs@kamonline.com

Delivery Assistant position is responsible for specific tasks, and also general support of KAM Warehouse Operations and Delivery Operations. Responsibilities include:

Job Description, Responsibilities

  • Assist with truck loading for daily deliveries
  • Work as delivery truck helper, as needed, to meet daily schedules
  • Assist with receiving, unloading and storage of Group and Manufacturer inbound deliveries to KAM warehouse
  • Assist locating, pulling and staging and preparing product for next day deliveries
  • Assemble grills as required pre-delivery
  • Complete dryer vent modifications as required pre-delivery
  • Assist unloading return delivery trucks
  • Assist locating, pulling and staging products for return to vendor
  • Use Company procedures and computer systems as required to maintain inventory and order accuracy
  • Per systems training and authorization
  • Use and operate warehouse equipment
  • Forklift, clamp-truck per training
  • Support truck maintenance and repair scheduling, and related coordination of equipment necessary to meet daily delivery and operations schedules.
  • Monitor inspection sticker expirations, and schedule as needed
  • Assist Manager and Drivers with monitoring truck maintenance schedules
  • Assist with miscellaneous support of facility maintenance, housekeeping and operations
  • Monitor trash dumpster and schedule pick-up when needed
  • Maintain Cardboard compactor usage, and maintenance
  • Clean work areas as needed
  • Assist with building and landscape maintenance
  • Comply with KAM employee policies, per Handbook
  • Use Timekeeping system, Clock-in/Out

Job Description, Responsibilities

  • Accountable for Quality Repair Service and Productivity
  • Responsible for assigned repair calls
  • Customer communication
  • In-home repair assessment, phone/on-line diagnostic research as needed o Repair parts research/ordering
  • Service call verification, updates and completion using company electronic order management system and support technology (Smart Phone, Laptop)
  • Communication and coordination with CSR schedulers, service manager, other staff technicians. - Maintenance of company vehicle and equipment
  • On-going training

Candidate Requirements:

  • High School or GED
  • Trade School training
  • Relevant work experience
  • Demonstrated ability to work independently with minimal direct supervision
  • Schedule flexibility as needed to support seasonal demand
  • Ability to use computer and mobile devices to support repair process
  • Excellent interpersonal and customer service skills
  • Pass drug screen
  • Valid drivers license
  • Desire to be part of established, respected family-owned and operated growth business serving expanding markets