Extended Warranty

Coverage Period

• KAM’s Extended Service Contract covers the product for a total of 5 years from the date of delivery.
• Contract may be transferred to a new homeowner during the duration of the agreement, but is only valid if the product remains at the original delivery address during the life of the program.
• The half back portion is non-transferable to the new homeowner and the purchaser forfeits the credit.

Reimbursement

• At the conclusion of 5 years from the date of delivery, you may qualify for 50% of the contract purchase price in the form of an in-store credit.
• If the product is exchanged or replaced while under manufacturer warranty, the original date of delivery remains the start date of the 5-year extended warranty on the replacement product.
• The customer does have the option to buy a contract at the time of the exchange. Any time left on the original contract will be void and 5 years would start over from the date of delivery on the new product.

Half Back Program Eligibility

• The Extended Service Contract must not have been used.
• A technician was never dispatched to the home anytime during the 5 years of coverage from date of delivery.
• The Extended Service Contract was purchased at full price.
• Returned items are not eligible for the half back program.
• Contact KAM within 90 days after the term of contract expires to request the half back non-refundable credit.

Exclusions

The KAM Extended Service Contract does not cover:

• Cosmetic parts which include, but are not limited to:
•  - Handles & knobs
   - Bins & shelves
   - Doors & panels
   - Toe kicks
   - Water filters
   - Bulbs
   - Filters
   - Grates
• Products used in a commercial setting or for commercial use
• Outdoor products of any kind