Appliance FAQ

Choosing the right appliance depends on several important factors:

• Space and dimensions – Always measure carefully before purchasing refrigerators, ranges, and dishwashers.
• Energy efficiency – Energy-efficient appliances can help lower monthly utility bills.
• Features and technology – Many modern appliances include smart features, flexible storage, and advanced cooking modes.
• Lifestyle needs – A busy household, avid cook, or entertainer may require different appliance capabilities.

We help you compare brands, understand features, and select appliances that fit your home, your lifestyle, and your budget.

If you're flipping or staging a home, we can also help you create a beautiful “Chef’s Kitchen” look with stylish appliance packages. We offer great value options and hidden gems in our Clearance Department, making it easy to find high-quality appliances at exceptional prices.

We offer a wide selection of appliance brands—from luxury and professional-grade to dependable core and value options—so you can find the right balance of performance, design, and technology for your home.

At KAM, we believe appliances should be experienced, not just sold. While big box stores or online retailers may offer convenience or promotions, they don’t provide the hands-on guidance, personalized support, or local service that ensures your kitchen and laundry appliances perform at their best.

Shopping at KAM gives you multiple advantages:

• Expert guidance from appliance specialists who can help you compare brands, features, and performance for your kitchen appliances, laundry appliances, and more.
• Professional appliance delivery and installation, so your appliances arrive safely, are properly set up, and work efficiently from day one.
• Ongoing service and appliance repair support, we’re here to support you through the life of your appliance, providing peace of mind long after your purchase.
• Hands-on learning at KAM Tech, featuring small group brand demonstrations, cooking classes, and one-on-one consultations with our Executive Chef. These sessions are designed to help you learn how to use your appliance’s features with confidence—from advanced cooking modes and smart technology to everyday tips that help you get the most out of your investment. Visit our events calendar for our schedule of classes and demonstrations or to reserve a personal appointment with our Executive Chef.
• Price match guarantee, ensuring you get the best value while shopping locally.

Whether you’re exploring a recent purchase or quote, or just want a private demonstration, one-on-one consultations are available. At KAM, experiencing your appliances firsthand helps you make confident decisions for your home—backed by expert advice, professional service, and guaranteed value.

Yes. Our kitchen appliance packages bundle multiple appliances from the same brand and line, offering big savings and a polished look.

• Coordinated design: Matching finishes, handles, and trims create a seamless, high-end kitchen.
• Feature compatibility: Appliances are designed to work together for easier setup and use.
• Save more: Packages often unlock larger rebates and promotions, helping you maximize your budget.
• Simplified planning: Bundling reduces decision fatigue and ensures your kitchen appliances look and perform as one.

Bundling appliances not only saves money but also gives your kitchen a cohesive, stylish, and fully functional design.

Yes. You can buy today and pay over time with convenient monthly payments. Explore our appliance financing to learn more. Plus, enjoy 0% interest if your balance is paid in full within 12 months—making it easier to get the appliances you want without stretching your budget.

Yes. KAM Appliances provides professional appliance delivery services to make receiving your new refrigerators, ovens, dishwashers, washers, dryers, and other freestanding appliances convenient and stress-free. Our delivery team handles uncrating, unpackaging, placement, leveling, testing, and setup to ensure your appliances are installed safely and function properly. We also offer complimentary one-for-one removal of existing freestanding appliances at the time of delivery.

Appliances must fit the intended space, and any plumbing or electrical connections must be accessible. While our team can connect appliances to existing water and power sources, built-in appliances and gas appliance hookups require a licensed professional or KAM installation services.

Delivery availability and timelines vary depending on product availability and location. Delivery scheduling includes automated notifications, including a two-hour delivery window the day before, for a smooth, stress-free experience.

Schedule your appliance delivery at the time of purchase to ensure a seamless, professional experience with KAM Appliances.

We proudly deliver to Cape Cod, Southeastern Massachusetts, Nantucket, and Martha's Vineyard. Delivery charges vary by location, so please contact us for details—we’re happy to provide a quote for your area!

Yes. KAM Appliances offer complimentary one-for-one removal of existing freestanding appliances at the time of delivery. Old appliances are recycled or disposed of responsibly.

To prepare for removal, customers should:

• Disconnect the appliance if possible
• Empty the appliance
• Ensure a clear path for delivery teams

Yes. KAM Appliances offers professional, factory-certified appliance installation services, including refrigerator installation, oven installation, dishwasher setup, and more. Our experienced team manages delivery, installation, testing, and a brief demonstration, ensuring your appliances work safely and efficiently from day one.

For custom appliance installations, we provide a site survey to confirm proper fit, measure your space, and identify any modifications needed before installation. You can schedule your appliance installation at the time of purchase for a convenient, stress-free experience.

With KAM, your appliance installation is handled professionally, so you can enjoy your new appliances without worry.

Yes. KAM Appliances provides professional appliance repair services for all major home appliances, including refrigerator repair, oven repair, dishwasher repair, washer and dryer repair, and more. Our factory-trained, experienced technicians are equipped to handle both in-warranty and out-of-warranty repairs, ensuring your appliances run safely and efficiently for years to come.

KAM Appliance Repair Standards:

• Expert technicians: Factory-trained and continuously updated on the latest appliance models, technology, and repair techniques.
• No extra trip charge: If we return to service the same issue within 90 days.
• Transparent pricing: Service rates follow local Blue Book guidelines.
• Parts warranty: All parts used carry a 1-year warranty from the date of installation.
• Repair credit: Opting not to repair? Receive a $75 credit toward a new appliance purchase.

We also offer a wide selection of appliance parts and accessories with expert guidance to help you identify the correct part for your repair. Schedule your local appliance repair service today to reduce downtime and keep your home appliances performing at their best.

KAM’s Appliance Maintenance Program is a professional home appliance maintenance service designed to keep your refrigerators, ovens, dishwashers, washers, dryers, and other appliances running at peak performance. Our preventive appliance care helps detect and address potential issues early, improving efficiency, extending appliance life, and reducing the risk of unexpected breakdowns.

Benefits of the Appliance Maintenance Program:

• Expert Maintenance: Factory-trained technicians perform thorough inspections and tune-ups to ensure your appliances operate safely and efficiently.
• Peace of Mind: Regular maintenance prolongs appliance life and prevents sudden, costly failures.
• Cost Savings: Preventative care helps avoid expensive repairs while improving energy efficiency, saving you money over time.

Enroll in KAM’s Appliance Maintenance Program to enjoy reliable, long-lasting appliances and a stress-free home.

Appliance lifespan varies by product type and usage.

Average appliance lifespans include:

Routine maintenance and proper use can help extend appliance longevity.

It may make sense to replace an appliance if:

• The repair cost exceeds 50% of replacement cost
• The appliance is nearing the end of its expected lifespan
• Repairs are becoming frequent
• Energy efficiency has significantly declined

Our experienced appliance service technicians can help determine whether repair or replacement is the best option.

Yes. Most appliances include a manufacturer’s warranty that covers certain parts and labor for a specific period of time.

Typical warranties include:

• One-year full warranty
• Limited multi-year coverage on major components
• Sealed system coverage for refrigerators

KAM’s Extended Service Contract is a comprehensive appliance protection plan that covers repairs and replacements if your appliance fails. It provides long-term coverage beyond the manufacturer’s warranty to help protect your investment and avoid unexpected repair costs.

You can purchase an Extended Service Contract at the time of sale or anytime within the first year of ownership, provided the appliance has not required a service call during that time.

Key Benefits:

• 5 years of appliance protection from the date of delivery, including parts, labor, and diagnostics.
• Appliance replacement coverage if the unit cannot be repaired, including delivery and installation of the new appliance.
• No deductibles or repair bills, giving you peace of mind if something goes wrong.
• Refrigerator food spoilage protection of up to $150.
• Half Back Program: If no service calls are made during the coverage period, eligible customers may receive 50% of the contract price back as in-store credit.
• Transferable coverage if you sell your home and leave the appliance at the original address.

Additional Coverage Details:

• If an appliance is replaced under the manufacturer’s warranty, it does not affect the extended service contract coverage.
• If an appliance is replaced under the Extended Service Contract, the replacement fulfills the contract and the remaining coverage ends.

Exclusions apply for cosmetic parts, commercial use, and outdoor appliances.